Shipping policy

At Arcade Game Shop, we are committed to delivering your orders safely and efficiently. Please review our shipping policy for detailed information.

Shipping Options and Delivery Times

We offer a range of shipping options to accommodate your needs. Delivery times and costs vary based on your location and the size of your order:

  • FREE SHIPPING: Typically 14–21 business days.
  • White Glove Shipping: Typically 2–5 business days.
  • International Shipping: Delivery times vary by destination (usually 7–21 business days). Customs processing may cause additional delays.

Please note that delivery times are estimates and may be impacted by carrier delays, holidays, or unforeseen circumstances.

Order Processing Time

Orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping may be offered on qualifying orders.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information. Use this to monitor the progress of your shipment.

International Shipping Information

For international orders:

  • The customer is responsible for any customs duties, taxes, or fees imposed by their country.
  • Delivery times may vary due to customs processing.

Damaged, Lost, or Delayed Shipments

If your order arrives damaged, is lost, or is significantly delayed:

  1. Contact us at [support@arcadegameshop.com] within 7 days of the delivery date.
  2. Provide your order number and photos (if applicable).

We will work with the carrier to resolve the issue and keep you informed of updates.

Shipping Restrictions

We currently do not ship to P.O. Boxes or certain restricted regions. If your location is not eligible, you will be notified at checkout.

Contact Us

If you have questions about our shipping policy, please reach out to our customer support team:

  • Email: arcadegameshop1984@gmail.com

We’re here to ensure your gaming experience begins with a smooth delivery!

This policy ensures compliance with Google and Shopify guidelines while providing transparency to your customers.